Lily Videnova

Lily Videnova

Lily Videnova

User Experience & Service Design Leader

Clients

About me

I solve problems. Fast.

With over a decade of experience, I’ve shaped everything from investment-winning proof-of-concepts to full-scale products that have transformed established businesses. I bridge the gap between design and technology, ensuring that every decision aligns teams, serves real user needs, and pushes the business forward, without unnecessary compromises.

I can lead the team or be the team.

I work closely with founders to bring their ideas to life, support established companies in refining their products, and make sense of messy, high-stakes challenges. My process starts with uncovering genuine user needs (not just assumptions) and ends with elegant, scalable products that work in the real world.

With a strong foundation in UX, years of hands-on experience, and an MSc in Human-Computer Interaction with Ergonomics (UCL, Distinction), I combine best practices with deep empathy and a razor-sharp eye for detail.

I make sure your company speaks the same language, has the same goals, and actually achieves them.

My background in Computer Science (BSc) and professional experience as a Python engineer enables me to work seamlessly with developers, understand technical constraints, and help translate business goals into solutions that make sense to everyone on the team - from engineers to executives.

Hi, I'm Lily Videnova, UX and service design leader.
Hi, I'm Lily Videnova, UX and service design leader.

Want to work together?

Get in Touch

Want to work together?

Get in Touch

Want to work together?

Get in Touch